Privacy Policy
Last updated: July 9, 2026
1. Information We Collect
When you book an appointment, contact us, or use our AI assistant, we collect information you provide directly — such as your name, phone number, email address, and the reason for your visit. We do not collect medical diagnoses or treatment records through this website.
2. How We Use Your Information
We use the information you provide to schedule and confirm appointments, send reminders, respond to inquiries, and improve our services. We do not sell your personal information to third parties.
3. Appointment & Calendar Data
Booking an appointment may create a corresponding event on our internal scheduling calendar (see our Google Calendar integration) so your doctor's team can prepare for your visit.
4. AI Hospital Assistant
Conversations with our AI assistant are used only to answer your questions and route you to the right department, doctor, or appointment flow. The assistant does not store your messages beyond your current session and does not provide medical diagnoses.
5. Data Security
We use industry-standard measures — including encrypted connections (HTTPS), hashed passwords, and role-based access control for staff accounts — to protect your data.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected] or +880-1700-000000.
7. Contact Us
Questions about this policy can be sent to [email protected] or by visiting our Contact page.